Customer Success

Case Studies | Testimonials | Awards | Design Gallery

Technology matters, experience matters, and service matters, but only insofar as they enable and enrich connections.

Anyone can make an introduction but a lot more goes into creating a connection. We truly connect with our clients whether it’s through customer strategy, account management, or creative services. We know how to help a company find its audience and we know how to make that audience care.

Kelly Kennedy
SVP of Sales

We take pride in getting to thoroughly understand the needs of our clients and the challenges they face everyday. Our goal is to be their go-to partner. We do this by giving them access to the technology, services, and resources they need in order to grow their business and exceed their marketing goals.”

Our Clients Have Spoken

  • 82% of Clients Say They Are Very Satisfied to Completely Satisfied with their Client Services Teams

    Yesmail’s client-facing teams obtained the highest satisfaction scores across categories. The teams were evaluated on components such as responsiveness, knowledge, communication, and problem resolution skills. A quarter of all survey-takers gave Yesmail’s client services teams a perfect 10 out of 10.

  • 3/4 of Clients Say They Are Very Satisfied to Completely Satisfied with our Email Marketing Platform

    As a software provider, Yesmail is keenly aware of the importance of technology in the customer satisfaction equation. Yesmail’s proprietary platform was evaluated on components such as stability, quality, ease of use, application responsiveness and more to achieve very high marks from three quarters of clients.

  • Clients Award Yesmail a Score of 8.3 out of 10 in Trustworthiness

    The Customer-Managed Relationship is largely based on trust not only in the stability and reputation of a company, but moreover, on trust in the products and services a company provides. Yesmail is honored to have built and maintained a relationship based on trust with its customers.

From the first day we came on board with Yesmail, their dedicated team has gone above and beyond to make the transition seamless and push our program to new heights. The strategic guidance, relentless account management, and flawless execution are but a few of the benefits we’ve reaped through our partnership with Yesmail."

Director Channel Strategy
Lands' End

You're in Good Company

Client Logo No Limit Module