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Director of Media Services — Portland, OR

About Us: Yesmail (www.yesmail.com) is one of the industry's leading online marketing and interactive web solution providers. Using a consultative approach, Yesmail has both the strategic and technical resources needed to build direct online marketing programs, which drive revenue, build brand awareness and strengthen customer loyalty and trust. With proven success in the cultivation and retention of a client's customer base, Yesmail is known for developing and implementing sophisticated, highly personalized, permission-based e-mail and interactive web solutions that drive results.

With headquarters in Portland, OR and regional offices in London, New York, Toronto, Chicago, Omaha, and San Francisco, Yesmail helps clients maximize the Lifetime Value (LTV) of each of their customers. This includes leveraging a combination of the nation’s top professional services, database marketing, and program management expertise while adhering to strict consumer privacy guidelines. Yesmail is a licensee of the TRUSTe Privacy Program and a member of the NAI (Network Advertising Initiative).

Backed by the strongest commitment to client success in the industry, marketing giants such as HP, PayPal, Hotwire, Coca-Cola, Avon, Kodak, Home Shopping Network, Macy's, and Warner Bros. have chosen Yesmail to build consumer confidence and maintain long-lasting customer relationships.

About infoUSA: Yesmail is a member of the infoUSA (www.infoUSA.com) family of companies. InfoUSA, founded in 1972, is the leading provider of business and consumer information products, database marketing services, data processing services and sales and marketing solutions. Content is the essential ingredient in every marketing program, and infoUSA has the most comprehensive data in the industry, and is the only company to own a proprietary database of 250 million consumers and 14 million businesses under one roof. The infoUSA database powers the directory services of the top Internet traffic-generating sites. Nearly 3 million customers use infoUSA's products and services to find new customers, grow their sales, and for other direct marketing, telemarketing, customer analysis and credit reference purposes.

Position: The Director of Media Services oversees the Media Services organization within Yesmail's Professional Services organization. The Director of Media Services will work closely with the Senior Director of Professional Services, Sales, Product Management, Client Services, and the Executive team to transform, build and grow Yesmail's set of Media products and services. The Director of Media Services is responsible for meeting revenue growth targets measured on a month-to-month and year-to-date basis. This is achieved by working with Media Service team members, Sales, and Client Services to expand and grow the overall business.

Responsibilities

• Manage and build regionally based Media Services team to evangelize, sell, and service all Yesmail clients utilizing Yesmail media product offering
• Build strategic relationships with internal infoUSA stakeholders regarding the support and execution of key media products/services
• Oversee and ensure adherence to standard Yesmail processes in respect to new agreements with vendors, clients, and other parties
• Oversee monthly invoicing and overall relationship with Finance regarding client invoices and vendor payments
• Own direct and brokered fulfillment, including relationship management of key brokers, in providing all Yesmail media products/services; including: Append, ECOA, Co-Registration, List Brokerage, Banner, Search, etc
• Work directly with Yesmail Product Management and Technology in further ‘product-izing’ the Yesmail Media Services suite; this may include product definition and/or identification and evaluation of technology service partners
• Own revenue responsibility for the Media Services organization including monthly and yearly revenue goals and fiscal, monthly, and weekly forecasting
• Work directly with Sales and Client Services organizations to identify, sell, and cross-sell new or existing clients media products/services
• Develop solid client relations. Serve as primary point of escalation and oversight for client engagements using media products/services.
• Work with clients and media team to understand business objectives and develop/recommend media solutions to achieve those goals
• Provide strategic guidance to Media Service team members, clients, and other internal Yesmail team members regarding how best to utilize media products/services

Experience

• 5+ years minimum working experience in the interactive marketing vertical
• 3+ years direct management experience
• Experience with product development, strategic planning, business development, sales, and client services will all be strong considerations
• Proven ability to transform, build and grow and organization
• Proven ability to drive processes and decisions to closure
• Superior organizational skills and the ability to manage multiple projects with minimal supervision required
• Must be able to thrive under extremely high pressure and tight deadlines, and consistently deliver top-quality results
• Impeccable written and verbal communication skills with individuals and groups; ability to work tactfully through challenging client issues
• An eye for details, and the dedication to pay attention to them

Education

Requires 4-year degree in Marketing, Business, or related field; or equivalent working experience

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.

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